Data in Healthcare / Alzheimer's data visualization

Data in Healthcare / Alzheimer's data visualization

Usability Testing /
Amon Carter Museum of Art

This project represents my initial, self-initiated journey into the world of UX, undertaken before gaining any formal industry experience or attending graduate school. Driven by both passion and the necessity for thoughtful design in sensitive contexts, I conducted user research to develop a dashboard that reimagines the relationship between doctors and caregivers. As my first project using Figma, I self-taught the software while creating this design.

This project represents my initial, self-initiated journey into the world of UX, undertaken before gaining any formal industry experience or attending graduate school. Driven by both passion and the necessity for thoughtful design in sensitive contexts, I conducted user research to develop a dashboard that reimagines the relationship between doctors and caregivers. As my first project using Figma, I self-taught the software while creating this design.

This project represents my initial, self-initiated journey into the world of UX, undertaken before gaining any formal industry experience or attending graduate school. Driven by both passion and the necessity for thoughtful design in sensitive contexts, I conducted user research to develop a dashboard that reimagines the relationship between doctors and caregivers. As my first project using Figma, I self-taught the software while creating this design.

Why this project matters to me :)

Why this project matters to me :)

Why this project matters to me :)

This subject is deeply personal as my grandfather has been battling Alzheimer's for over eight years. As one of his many caregivers, I've faced challenges in specialized caregiving and navigating interactions with doctors. Recognizing a lack of trust between caregivers and doctors due to the ambiguous data shared, I set out to design an improved communication channel between caregivers and doctors.

This subject is deeply personal as my grandfather has been battling Alzheimer's for over eight years. As one of his many caregivers, I've faced challenges in specialized caregiving and navigating interactions with doctors. Recognizing a lack of trust between caregivers and doctors due to the ambiguous data shared, I set out to design an improved communication channel between caregivers and doctors.

This subject is deeply personal as my grandfather has been battling Alzheimer's for over eight years. As one of his many caregivers, I've faced challenges in specialized caregiving and navigating interactions with doctors. Recognizing a lack of trust between caregivers and doctors due to the ambiguous data shared, I set out to design an improved communication channel between caregivers and doctors.

What did I do?

What did I do?

What did I do?

I collaborated with Dr. Siddharth Ramanan, Post-Doc at Cambridge University in my research phase to better understand why the gap in communication exists, and then proposed a dashboard that aims to address those issues.

I collaborated with Dr. Siddharth Ramanan, Post-Doc at Cambridge University in my research phase to better understand why the gap in communication exists, and then proposed a dashboard that aims to address those issues.

I collaborated with Dr. Siddharth Ramanan, Post-Doc at Cambridge University in my research phase to better understand why the gap in communication exists, and then proposed a dashboard that aims to address those issues.

Introduction

Introduction

What is Alzheimer's disease?

What is Alzheimer's disease?

What is Alzheimer's disease?

Alzheimer's disease (AD) is a neurodegenerative disease that usually starts slowly and progressively worsens, and is the cause of 60-70% of cases of dementia. The most common early symptom is difficulty in remembering recent events. As of 2020, there were approximately 50 million people worldwide with Alzheimer's disease.

Alzheimer's disease (AD) is a neurodegenerative disease that usually starts slowly and progressively worsens, and is the cause of 60-70% of cases of dementia. The most common early symptom is difficulty in remembering recent events. As of 2020, there were approximately 50 million people worldwide with Alzheimer's disease.

Alzheimer's disease (AD) is a neurodegenerative disease that usually starts slowly and progressively worsens, and is the cause of 60-70% of cases of dementia. The most common early symptom is difficulty in remembering recent events. As of 2020, there were approximately 50 million people worldwide with Alzheimer's disease.

What makes designing for this use case unique?

What makes designing for this use case unique?

End-user is not the actual patient

End-user is not the actual patient

End-user is not the actual patient

Patients contribute a substantial amount of data, yet autonomy in interactions with doctors and medical professionals, resides with their caregivers.

Patients contribute a substantial amount of data, yet autonomy in interactions with doctors and medical professionals, resides with their caregivers.

Patients contribute a substantial amount of data, yet autonomy in interactions with doctors and medical professionals, resides with their caregivers.

Medical data is difficult to understand

Medical data is difficult to understand

Medical data is difficult to understand

Data can be complex, overwhelming and confusing for people without medical expertise

Data can be complex, overwhelming and confusing for people without medical expertise

Data can be complex, overwhelming and confusing for people without medical expertise

Difficult to predict trends/progress

Difficult to predict trends/progress

Difficult to predict trends/progress

As of today, there are no accurate methods to predict progress of Alzheimer's disease as it varies (significantly) from patient to patient.

As of today, there are no accurate methods to predict progress of Alzheimer's disease as it varies (significantly) from patient to patient.

As of today, there are no accurate methods to predict progress of Alzheimer's disease as it varies (significantly) from patient to patient.

Exploratory Research: Stage I

Exploratory Research: Stage I

Finding out what challenges users were facing

Finding out what challenges users were facing

Finding out what challenges users were facing

To address the study's dual focus on both doctors and caregivers, I conducted informal interviews with both groups. The goal was to gain a deeper understanding of their experiences with the disease as well as their interactions with each other.

To address the study's dual focus on both doctors and caregivers, I conducted informal interviews with both groups. The goal was to gain a deeper understanding of their experiences with the disease as well as their interactions with each other.

To address the study's dual focus on both doctors and caregivers, I conducted informal interviews with both groups. The goal was to gain a deeper understanding of their experiences with the disease as well as their interactions with each other.

01

01

01

Dealing with the complexity and sensitivity of the data

Dealing with the complexity and sensitivity of the data

Dealing with the complexity and sensitivity of the data

Caregivers needed a simpler and less distressing format to process the information shared

Caregivers needed a simpler and less distressing format to process the information shared

Caregivers needed a simpler and less distressing format to process the information shared

02

02

02

Patients typically have a lot of medical data on file, time consuming to scan

Patients typically have a lot of medical data on file, time consuming to scan

Patients typically have extensive medical data on file, difficult to scan

For doctors, the priority is to present information in a way that can be scanned through quickly

For doctors, the priority is to present information in a way that can be scanned through quickly

For doctors, the priority is to present information in a way that can be scanned through quickly

03

03

03

Information shared to caregivers was not always relevant / actionable

Information shared to caregivers was not always relevant / actionable

Information shared to caregivers was not always relevant / actionable

Mismatch in information shared to caregivers, leading to confusion and distrust

Mismatch in information shared to caregivers, leading to confusion and distrust

Mismatch in information shared to caregivers, leading to confusion and distrust

Exploratory Research: Stage II

Exploratory Research: Stage II

Identifying what data is available and shared between the two user groups

Identifying what data is available and shared between the two user groups

Identifying what data is available and shared between the two user groups

The informal interviews highlighted a mismatch in the information shared between the two user groups and its relevance. At this stage, I aimed to understand what data is generated and what is required by each user group, as well as the information flow between them. This analysis helped identify the main problems of concern and any potential design requirements.

The informal interviews highlighted a mismatch in the information shared between the two user groups and its relevance. At this stage, I aimed to understand what data is generated and what is required by each user group, as well as the information flow between them. This analysis helped identify the main problems of concern and any potential design requirements.

The informal interviews highlighted a mismatch in the information shared between the two user groups and its relevance. At this stage, I aimed to understand what data is generated and what is required by each user group, as well as the information flow between them. This analysis helped identify the main problems of concern and any potential design requirements.

Exploratory Research: Stage III

Exploring the suitability of ACE to bridge the communication gap

Exploring the suitability of ACE to bridge the communication gap

Exploring the suitability of ACE to bridge the communication gap

Interviews highlighted that caregivers often distrusted the information shared by doctors due to its qualitative nature. To address this issue, doctors typically ask caregivers to use the Addenbrooke's Cognitive Examination (ACE). The ACE is a neuropsychological test used to identify cognitive impairments, which caregivers can conduct themselves. This approach helps build trust and provides quantifiable data that is easier to understand and track.

The ACE consists of 19 activities that test five cognitive domains: Attention, Memory, Fluency, Language, and Visuospatial Processing.

Interviews highlighted that caregivers often distrusted the information shared by doctors due to its qualitative nature. To address this issue, doctors typically ask caregivers to use the Addenbrooke's Cognitive Examination (ACE). The ACE is a neuropsychological test used to identify cognitive impairments, which caregivers can conduct themselves. This approach helps build trust and provides quantifiable data that is easier to understand and track.

The ACE consists of 19 activities that test five cognitive domains: Attention, Memory, Fluency, Language, and Visuospatial Processing.

Interviews highlighted that caregivers often distrusted the information shared by doctors due to its qualitative nature. To address this issue, doctors typically ask caregivers to use the Addenbrooke's Cognitive Examination (ACE). The ACE is a neuropsychological test used to identify cognitive impairments, which caregivers can conduct themselves. This approach helps build trust and provides quantifiable data that is easier to understand and track.

The ACE consists of 19 activities that test five cognitive domains: Attention, Memory, Fluency, Language, and Visuospatial Processing.

What makes it suitable for this use case?

What makes it suitable for this use case?

Generates quantifiable data, easier to understand and track progress

Can be conducted by caregivers independently and at their own convenience

Less stressful for patients

Design Development

Design Development

Design Development

My Design Process

My Design Process

My Design Process

To ensure the relevance to the end users, I incorporated user testing throughout the design process. User insights helped me cut down the content shown to either user group by focusing only only on relevant content and key interactions for both doctors and caregivers.

To ensure the relevance to the end users, I incorporated user testing throughout the design process. User insights helped me cut down the content shown to either user group by focusing only only on relevant content and key interactions for both doctors and caregivers.

To ensure the relevance to the end users, I incorporated user testing throughout the design process. User insights helped me cut down the content shown to either user group by focusing only only on relevant content and key interactions for both doctors and caregivers.

Sketching + Relevant data division
Sketching + Relevant data division

I first decided to sketch out options for the different screens for doctors and caregivers separately.

I first decided to sketch out options for the different screens for doctors and caregivers separately.

Wireframing and prototype testing
Wireframing and prototype testing

I then proceeded to make wireframes and test it with users by making lo-fi prototypes on Figma.

I then proceeded to make wireframes and test it with users by making lo-fi prototypes on Figma.

Style guide + Hi-fi prototyping
Style guide + Hi-fi prototyping
Using an visual style of cool and calming tones, I then made interactive high fidelity prototypes and tested it with users.

Using an visual style of cool and calming tones, I then made interactive high fidelity prototypes and tested it with users.

Design Screens for Doctors

Design Screens for Doctors

Design Screens for Doctors

The main goal for the design screens for doctors was to present the information in a format that they could scan quickly and easily

The main goal for the design screens for doctors was to present the information in a format that they could scan quickly and easily

Some of the key design decisions included designing a clean & intuitive interface that allows for easy visual scanning. I prioritized the use of colors and sizes over text to enhance readability and quickly convey important info.

Some of the key design decisions included designing a clean & intuitive interface that allows for easy visual scanning. I prioritized the use of colors and sizes over text to enhance readability and quickly convey important info.

Some of the key design decisions included designing a clean & intuitive interface that allows for easy visual scanning. I prioritized the use of colors and sizes over text to enhance readability and quickly convey important info.

I integrated follow-up and patient notes features to help doctors remember past appointments and unique traits of each Alzheimer's patient, recognizing that all patients respond to the disease differently.

I integrated follow-up and patient notes features to help doctors remember past appointments and unique traits of each Alzheimer's patient, recognizing that all patients respond to the disease differently.

I integrated follow-up and patient notes features to help doctors remember past appointments and unique traits of each Alzheimer's patient, recognizing that all patients respond to the disease differently.

Design Screens for Caregivers

Design Screens for Caregivers

For caregivers, relevant information focused on changes in responsibilities over time rather than medical data that they might not understand.

For caregivers, relevant information focused on changes in responsibilities over time rather than medical data that they might not understand.

The fundamental break in communication is that the data is currently focused primarily on the disease rather than addressing the needs of the end users, namely the caregivers.

The fundamental break in communication is that the data is currently focused primarily on the disease rather than addressing the needs of the end users, namely the caregivers.

The fundamental break in communication is that the data is currently focused primarily on the disease rather than addressing the needs of the end users, namely the caregivers.

I focused on providing a quick and stress free way to record test results from the ACE allowing for fewer doctor visits, with only significant changes triggering notifications to doctors.

I focused on providing a quick and stress free way to record test results from the ACE allowing for fewer doctor visits, with only significant changes triggering notifications to doctors.

I focused on providing a quick and stress free way to record test results from the ACE allowing for fewer doctor visits, with only significant changes triggering notifications to doctors.

Let’s Collaborate!
DESIGNER | INNOVATOR | STRATEGIST |
Let’s Collaborate!
DESIGNER | INNOVATOR | STRATEGIST |

Conclusion

Conclusion

Being intimately involved in the caregiving process has not only deepened my empathy but has also sharpened my understanding of the intricate challenges involved in this field. Collaborating with Dr. Siddarth Ramanan added an academic dimension to my experience, allowing me to explore the delicate balance between caregivers and medical professionals in a research setting.

Being intimately involved in the caregiving process has not only deepened my empathy but has also sharpened my understanding of the intricate challenges involved in this field. Collaborating with Dr. Siddarth Ramanan added an academic dimension to my experience, allowing me to explore the delicate balance between caregivers and medical professionals in a research setting.

My biggest challenge

My biggest challenge

My biggest challenge

Conducting research with sensitivity and without a bias from my personal experiences

Conducting research with sensitivity and without a bias from my personal experiences

Conducting research with sensitivity and without a bias from my personal experiences

Next Steps

Next Steps

Next Steps

Use feedback from both user groups to improve the data visualization for better relevancy

Use feedback from both user groups to improve the data visualization for better relevancy

Use feedback from both user groups to improve the data visualization for better relevancy

My takeaway

My takeaway

My takeaway

interdisciplinary collaboration is essential for understanding and bridging information gaps.

interdisciplinary collaboration is essential for understanding and bridging information gaps.

interdisciplinary collaboration is essential for understanding and bridging information gaps.

Let’s Collaborate!
DESIGNER | INNOVATOR | STRATEGIST |
Let’s
Collaborate!
DESIGNER | INNOVATOR | STRATEGIST |

©

Shreedhar Verma

2024

Let’s
Collaborate!

DESIGNER | INNOVATOR | STRATEGIST |